— Legal & Compliance

Privacy Policy

At RNS Solar, we respect your data privacy. This policy outlines how we collect, use, protect, and handle your information across our website and communication channels in West Bengal.

• Data Sources

Information We Collect and How

1. Personal Information Collected

2. Collection Methods

Information is gathered through website forms, Meta (Facebook and Instagram) instant lead forms, consultation and site-visit requests, phone calls, WhatsApp messages, and direct customer support communications.

We collect your name, mobile number, email address, city or location, approximate monthly electricity bill range, residential or commercial property details, primary earner occupation, and information voluntarily shared.

• Processing & Distribution

Data Use and Sharing Policies

3. Purpose of Information Use

4. Data Sharing & Meta Leads

We use your details to respond to enquiries, understand solar energy requirements, issue customized quotations, arrange technical site visits, deliver ongoing support, improve services, and maintain legal compliance records.

RNS Solar never sells or rents personal data for monetary gain. We share data only with authorized staff, technology partners, Meta advertising tools processing leads, professional advisers, or regulatory bodies when required by law.

• Protection & Control

Security, Retention and User Rights

5. Security & Retention Period

6. Statutory Privacy Rights

Under applicable laws, including India’s Digital Personal Data Protection Act (DPDP Act 2023), you may request access, correction, data deletion, or consent withdrawal by emailing info@rnssolar.com.

Personal data is retained only as reasonably necessary for business enquiries, active installations, record maintenance, and statutory requirements. We implement appropriate technical and administrative safeguards to protect your personal details.

• Provisions & Governance

Additional Terms & Official Contact

7. Cookies, Links & Minor Privacy

8. Policy Updates & Official Contact

We use basic cookies for website functionality, analytics, and advertising measurement. We are not responsible for third-party links. Our services target adults, and we do not knowingly collect children's personal data.

This policy is updated periodically to reflect service or legal changes. For privacy inquiries or updates, contact RNS Solar, Howrah, West Bengal, India. Email: info@rnssolar.com | Website: rnssolar.com. Last updated: October 2024.